Policy

Booking

Following your query and written confirmation of the booking on our part, we will send you a request for payment. To guarantee your booking, we require a deposit equal to 50% of the accommodation amount. Following the receipt of the deposit, we will send you a written confirmation.

Check-in

After 02:00 pm. If you arrive earlier and your room / apartment has not been vacated yet, we will store your baggage until the moment when it will be ready.

Check-out

By 12:00 am

 

Kids

For kids aged up to 2 years we can offer complimentary baby cots.

All kids aged under 12 years will not be charged. Kid aged over 12 years will be charged 20 Euro / night.

Adults accommodated on extra beds will be charged 35 Euro / night. 

 

Payment policy

For last minute reservations, the payments are made on arrival. We accept payments in cash and by card.

 

Canceling

Cancellations of bookings will only be accepted via email, at the following address: holidays@villakaliakra.com
Cancellations of bookings made 6 or more days prior to the scheduled date of arrival will be refunded in full, after deducing all the expenses for money transfers.
For cancellations received between the 5th and the 1st day of the scheduled date of arrival, no amounts will be refunded.

Cleaning

The rooms/apartments are cleaned thoroughly before the new guests are accommodated. During your stay, your room will be cleaned daily as well.

General rules

Unfortunately we do not accept pets.
We abide by a strict non-smoking policy: smoking in the rooms is not permitted. You can smoke on the terraces and in the other designated spaces.